Trust Center
Security and governance by design.
Understand the website's account controls and how to discuss security requirements for a service engagement.
Control areas
Account controls and project requirements.
Website controls and project commitments are described separately.
| Area | Current information | Reference | Scope |
|---|---|---|---|
| Customer access | Customer accounts belong to a company. Owners manage team members; access is checked against the company and role. Invitation and recovery links expire and can be used once. Customers can change their password and end their signed-in sessions. | Customer sign in | Website |
| Project security requirements | Please share your requirements for data handling, access controls, operating hours and incident contacts when discussing a project. Specific commitments, evidence and responsibilities must be agreed in the service documents. | Contact Era Cloud Privacy notice | Per project |
CompanyCustomer accounts belong to a company.
RolesAccess is checked against company and role.
One useInvitation and recovery links expire and can be used once.
ScopeCommitments and responsibilities are agreed in service documents.